Advancement Services and Donor Relations Manager

Advancement Team

The Virginia Institute of Autism, a non-profit organization located in Charlottesville, has a current opening for a full-time Advancement Services and Donor Relations Manager!  We are looking for a motivated, enthusiastic, talented person who is dedicated to joining the Advancement Team.

Summary: The Advancement Services and Donor Relations Manager oversees all aspects of gift/pledge processing and stewardship; database management/analysis and reporting; donor/prospect research and data entry; and appropriate donor recognition. In addition, this person provides administrative support to annual fund activities and events, and ensures that all interactions with donors and the public are of highest quality.

Key Responsibilities

Gifts Processing and Stewardship:

Manage and implement gift processing and stewardship activities, including:

  • Develop, document and implement best practices and procedures as they relate to gift processing
  • Accurately process all checks, credit cards, stock gifts, recurring gifts and pledges, gifts-in-kind and other donations
  • Accurately record all gifts and pledges in timely manner, providing tax receipts and acknowledgement letters to donors within a 7-day time frame
  • Mail pledge reminders and assist with other thank-you cards, welcome packets, or other gift stewardship communications

Complete Raiser’s Edge online training, beginning with RE Fundamentals, Communications, Fundraising, and Data Analysis; ultimately completing the RE Professional Certification

Maintain the Advancement Office database (Raiser’s Edge) with integrity and according to industry best practices and standard compliance with non-profit regulations

Database Management/Analysis and Reporting:

Ensure the database is accurate, accessible, and use adheres to appropriate policies/procedures

Document database procedures and provide staff training to maximize database utility

Manage contact records and build data fields to support Advancement office activities

Analyze and utilize data for strategic initiatives developed to maximize philanthropic support

Review and record all deceased records as well as other critical data enrichment updates

Support prospect research through utilization of Wealth Engine and other web tools

Provide weekly report of all gifts to Director of Advancement and Associate Director of Annual Fund Development

Provide monthly financial reports for gift reconciliation with Finance Department

Provide event and appeal final reports and update database as appropriate

Fundraising and Donor Stewardship:

In coordination with Associate Director of Annual Fund Development, assist with annual fund events management; including the fall gala, spring 5K and golf tournament

In coordination with the Communications Director, compile and manage appropriate mailing and email lists for solicitation, events, and donor stewardship activities

In coordination with all Advancement staff, work closely to report to donors on the use of gifts, arrange meetings between donors and beneficiaries, and stewardship events, when appropriate

In coordination with the Director of Advancement, assist with the planning, implementation and follow up for Community Advisory Board events and activities

Assist with scheduling important solicitation contacts and visits; assist with entry of visit report information into the database, as needed

Research and prepare pre-solicitation reports containing donor specific information to help VIA representatives’ approach key prospective donors, as needed

Assist in the development of Advancement team presentations, spreadsheets and other documents, as needed

Provide exemplary customer services to internal and external constituencies, and consistently demonstrate commitment to a culture of philanthropy throughout the organization


Bachelor’s degree preferred

Demonstrated understanding of and appreciation for the development process, specifically including stewardship, donor relations, research, and prospect management

Demonstrated competency with computer skills and database management

Ability to write and speak clearly, concisely, and persuasively

Strong organizational skills; ability to managing multiple projects simultaneously and effectively

Excellent attention to detail, both with documents and with event preparation

Ability to collaborate frequently and effectively with other staff in support of the VIA mission

Ability to maintain a proper level of confidentiality with donor and data information

Click here to learn more and apply today!